Shipping and delivery
We will process your order directly after placement, and hand it over to UPS afterwards. Delivery days are from Monday to Friday. You will receive a Shipping Confirmation email with the link to your UPS tracking information.
UK mainland (delivery to Channel Islands, Northern Ireland & Isle of Man not available)
Normal shipping time is 5 working days. Please expect a longer shipping time frame during sales and holiday periods.
No extra cost will be charged upon delivery of your parcel.
£3,50 shipping cost. Free for orders over £150
If you have any questions about your order, please contact our Customer Service department for assistance at firstname.lastname@example.org
Adjust or cancel order
We make every effort to ship your order as quickly as possible. Therefore, the time frame in which an order can still be adjusted or cancelled is very short. Please contact our customer service to check whether your order can still be adjusted or cancelled. Please note that this may no longer be possible. In that case, you can return your order free of charge after receiving it.